Background
In 2018, Aviro launched Pocket Clinic, a multichannel (web, WhatsApp and app) point-of-care diagnostics support and linkage to care platform that improves infectious disease outcomes for both patients and providers.  We are initially supporting HIV self-testing but with a view to expand to other use cases. In the previous year we have (1) built a basic version of the tool and tested it in studies with Johns Hopkins, Wits University and others; (2) signed high-profile health providers who are piloting the tool this year; and (3) refined our business plan and proposition to have a strong income and scaling strategy. 

Aviro Health is an equal opportunity employer. We do not and will not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, in any of our activities or operations

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What we are looking for a portfolio manager who can:

Job Title: Portfolio Manager

Reports to: COO

Department: Operations

Contract Position: 1 year

Based: Preferably Cape Town or JHB‍

‍Closing date for applications: Friday 10 September 2021

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‍Aviro is hiring a Portfolio Manager to support the product, development, content and digital insight teams. The Portfolio Manager is part of a horizontal team focused on product strategy, planning, stakeholder engagement, and accountability across the Aviro team. This person will develop key strategies to help maximize business value for  clients and for Aviro. The work will span across both different countries and health sectors. This person will partner closely with key external stakeholders and Aviro leadership to ensure that cross team initiatives are prioritized, translated into integrated plans across the portfolio and that the teams can successfully operationalize processes to deliver.

The right candidate will have a strong understanding and experience with Project and Program Management and have a track record of leading cross-functional teams that exceed anticipated OKRs. This person will have an understanding of digital analytics and digital marketing strategy and be well versed in agile project management. They will be capable of wearing different hats as needed including programme manager and project manager. They will need to be able to come in and quickly learn and understand Aviro goals and processes and identify areas of opportunity, establish any new norms needed then scale across the teams.

This individual will also possess a strong willingness to learn and teach and will aid in leading change across a diverse organization. In addition, project and team management, process creation, relationship-building will all be key deliverables in the first 90 days.

Minimum Qualifications

• 7+  years experience at management level, in either Project Management, Stakeholder Relations, start ups and/or Digital Marketing.
• University Degree in a related subject.

Relevant Skills and Experience

• Digital and program management experience
• Demonstrated project management and organization skills
• Ability to work and thrive in collaborative work environment as well as independently to drive results
• Demonstrated influence without authority
• Awareness on business analysis including business requirements-gathering, customer journey mapping, user story creation, backlog building, resource and timeline estimation, burndown tracking, etc.
• Adept at stakeholder engagement, political consensus-building, and conflict resolution; tireless in placing these skills at the service of their teams
• Superb communication skills, both verbal and written
• The ability to plan and strategize with partners, funders and colleagues at a senior level;
• Effective team management capabilities;
• Keen attention to detail with the ability to meet deadlines and handle pressure;
• Ability to multi-task and work across various projects simultaneously;
• Understand the technologies relevant to Aviro products - a deep technical background is not necessary but you need to be able to hold your own in relevant technical discussions both internally and with our clients.
• Experience in the medical health industry will be a huge benefit.
• Experience in digital health  services with knowledge of products, customers, transaction and interaction data.
• Understanding of Digital Project Management tools: Data Studio, Click Up (Jira), Google Workspace (Google sheets, Google docs, Google slides)and Slack.

The Portfolio Manager is responsible for 3 key areas:

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Account Management

• Develop and execute on  initiatives to increase customer satisfaction, success and retention (including sales targets of existing customers)
• Establish and maintain a professional relationship with clients and manage client expectations and ensure needs are met in a timely fashion.
• Continue the assessment of a client’s needs and business objectives.
• Help management with company-wide strategic planning.
• Manage a client’s projects from beginning to end- contract renewals, managing change requests and invoicing of partners.

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Operational Management: 

• Plan and coordinate product/project delivery in line with agreed timelines and budgets and in line with the company OKRs. Manage scope creep on projects with clients.
• Understanding, establishing, monitoring, and maintaining cross-departmental communication about how work is prioritized and managed, as well as how key metrics are performing.
• Creating new and reviewing existing operational processes and procedures across the teams and recommending change initiatives and devising action plans for implementation.

• Leading cross-functional teams on cross-organizational projects and alignment opportunities (this includes project management and helping to structure team goals to drive outcomes).

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Team Management: 

• Oversight and development of a team of project managers 
• Provide team leadership and direction to your portfolio team and ensure that team members receive continuous feedback to assist in their development.
• Provide and/or facilitate guidance and training to your direct reports in order to ensure that they are operating at the appropriate levels required for their roles within the organisation
• Identify if there are missing skills required for project delivery, and brief the Talent team and/or relevant team lead on filling these gaps.
• Enabling measurements for the Portfolio (including people, cost, value, goal

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Closing date for applications:  Friday 10 September 2021

If you are interested, please send your CV and a cover letter with the Subject: Portfolio Manager September 2021 

Please be REAL in your letter and tell us about yourself to info@avirohealth.com